FAQ

Most frequent questions and answers

Choose the product to send an inquiry or chat online with our sales representative, or you can just call us to place an order

For most products we request low MOQ like 50-100pcs

Yes, We always customize orders for our clients

Yes, we would love to design package for you

10% in stock, 90% not in stock

Yes, we always arrange shipment for our clients

Normally it will take 5-10 days depends on different countries

Could be by sea or by DDP air, depends on how much shipping fee you can take 

We will send tracking number to you by E-mail and we can communicate through E-mail you left on our website when you sent the inquiry or you can call us at +86 13544010225, or WhatsApp with the same phone number

We have very strict QC and QA team to check the quality in every process of production

Normally we provide 12 months quality guarantee, If there is any defetive product which is not caused by person, you can send back the products to us,  after we getting the products we could refund or replace in your next order

We response inquiry in very short time, normally we response by E-mail in few minutes once we get the inquiry

Yes, we have a lot of clients do business on those platforms, we are very familiar and full with experiences 

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Typically replies within a day

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